Ok so here's the deal!

Message

Hitchcock · #16 Post by **Hitchcock** » Wed Jul 20, 2011 5:56 am

chpcamaro wrote:
Bruce69Camaro wrote:Wow buddy, that really sucks but at least they are willing to make things right!

That should ease the pain a little, but hopefully they'll stand behind their word if there is any tranny damage done because of this.

But we are all human and we do make mistakes and I bet the guy that sent you the wrong piece, more then likely drives a nova. Sorry, I just had to say something.......better days ahead.
lmafao bruce dam nova guys lol now sending each other the wrong converters lol

Once size fits all...Nova's. Doh, Sorry Chris. I couldnt resist jumping on that wagon. I got faith in ya man, hope you get it sorted out easily.

supernova · #17 Post by **supernova** » Thu Jul 21, 2011 8:04 am

Ok, this is what we found in the tranny. The wrong converter allowed the input shaft to slide out of the hi-gear drum and broke the end of it off. It also broke the drum where the input shaft ingages. It didn't have to slide much to cause it to fail.
Now we will see what Hughes will do about it.

wikd69 · #18 Post by **wikd69** » Thu Jul 21, 2011 12:35 pm

supernova wrote:Ok, this is what we found in the tranny. The wrong converter allowed the input shaft to slide out of the hi-gear drum and broke the end of it off. It also broke the drum where the input shaft ingages. It didn't have to slide much to cause it to fail.
Now we will see what Hughes will do about it.

Like I always say, if yer gonna break stuff, do it all the way

Awhile back I stuffed a brand new TCI full comp TH400 in the Camaro and shredded it 4 days later doing dry 1st to 2nd gear burnouts in a parking lot...

Carolina Kid · #19 Post by **Carolina Kid** » Thu Jul 21, 2011 8:06 pm

supernova wrote: Now we will see what Hughes will do about it.

I hope they step up and take care of it for ya, Good Luck

supernova · #20 Post by **supernova** » Fri Jul 22, 2011 7:23 pm

Here it is. Got a list of parts together and called Hughes. I was about $400.00 worth of parts + shipping. I gave the list over the phone and it was easy to tell that Hughes was not happy about the issue..... BUT they said the parts will be shipped today. By the time we sat down for dinner I get this call from Hughes and the guy tells me that the shipment has already left the building and that I should get it Tuesday.
WOW! I really didn't expect to have that easy of a time getting them to do what was right. There is some cost to me, I have to pay my trans guy $200.00 for his par which at this point I can live with.
List:
clutch hub (hp)
drum
band (kevlar)
shaft (m300)
clucth pack
rebuild kit

Hitchcock · #21 Post by **Hitchcock** » Fri Jul 22, 2011 7:40 pm

So, do you now have the correct converter??

ytnova · #22 Post by **ytnova** » Fri Jul 22, 2011 7:44 pm

Good news! Glad to hear about companies stepping up to the plate after a mishap like that.

supernova · #23 Post by **supernova** » Fri Jul 22, 2011 7:46 pm

Hitchcock wrote:So, do you now have the correct converter??

Yep!

Carolina Kid · #24 Post by **Carolina Kid** » Fri Jul 22, 2011 9:54 pm

ytnova wrote:Good news! Glad to hear about companies stepping up to the plate after a mishap like that.

Indeed!

chpcamaro · #25 Post by **chpcamaro** » Fri Jul 22, 2011 11:42 pm

this is good news and very cool of hughs to step up and take care of it like they did

Blade · #26 Post by **Blade** » Sun Jul 24, 2011 6:33 am

i wish I had that going for me. Good luck!

Bruce69Camaro · #27 Post by **Bruce69Camaro** » Sun Jul 24, 2011 8:31 am

So Chris, with all this good news, we expect to hear some good times from you say by, next Friday?

Glad things worked out for you buddy

supernova · #28 Post by **supernova** » Tue Jul 26, 2011 9:22 pm

I got all the parts today!!!!!! To bad the car's not ready.....

Blade · #29 Post by **Blade** » Wed Jul 27, 2011 7:04 am

supernova wrote:I got all the parts today!!!!!! To bad the car's not ready.....

Whats going on?

chpcamaro · #30 Post by **chpcamaro** » Wed Jul 27, 2011 9:32 am

Blade wrote:
supernova wrote:I got all the parts today!!!!!! To bad the car's not ready.....

Whats going on?

he is turning it into a camaro lol that one was for you bruce lol

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